Clear Channel

Application for monitoring activity and interventions
for displayers and maintenance technicians

Zebra_TC21-TC26-6

Clear Channel France is a subsidiary of Clear Channel Outdoor, a major global player in outdoor advertising with 1 million advertising devices in 44 countries across 5 continents. Present throughout France, Clear Channel France is a major player in the large-format segment and number one in advertising in shopping centers and hyper-center parking lots. The leader in the street furniture market in cities with fewer than 100,000 inhabitants, it is a key player in the largest French cities.

2000

Technicians
equipped

100%

Digitized work orders

100%

of piloting and tracking of interventions

icon_pda
Terminal

Samsung Xcover5 smartphones and
PDA Zebra TC26

icon-group
Users

2000 technicians

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Sites

7 countries
(France, Belgium
Ireland, Spain, Sweden,
Norway, Australia)
9 agencies 2 technical sites per region

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Our greatest satisfaction

Rayonnance customer since 2007

Problematic
Solution
Gains engendrés par l’application

Problematic

icon-mission Missions

Equipment by Rayonnance of 1 800 maintenance technicians in urban equipment

(public signage, green spaces, …) in 5 countries initially.

In France, 9 agencies with 2 technical sites per region with a mobile PDA application and a Back Office app for activity monitoring connected to the 3 national Information Systems.

A technician performs up to 200 OTs per day.

icon-objectif Objectives

Tracking of field interventions and electronic intervention reports for real time management.

Solution

icon-desc Software solution

Functionalities of the PDA app

  1. Information, history on an equipment identified by barcode, manually, GPS
  2. Planning of work orders
  3. Management of a work order:
  • Picture taking
  • Recording of GPS coordinates
  • Entering equipment information
  • Hours and realization of the WO
  • Viewing the history of interventions
  1. GPS navigation
icon-techno Technologies
  • Development of the custom PDA app in .Net and use of Rayonnance components
  • Implementation of the Harmonie Forms solution from Rayonnance
  • Implementation of the Harmonie middleware
  • Implementation of the SAP connection with the internal computer system
  • Installation of the components
icon-mobile Hardware solution

Clear channel chose Samsung XCover 5 smartphones and Zebra TC26 PDA

Gains engendrés par l’application

benefits generated by the app
  1. Multiple commercial and strategic objectives:
    • Improvement of the reactivity of the information and thus of the quality for the advertisers
    • Simplification of communication with field staff / communication tool to manage last minute changes more efficiently
    • Improved responsiveness in the field for sign replacement, resulting in fewer credit notes for non-display
    • Gain quicker visibility of field activity for improved business planning and required work

     

    Operational objectives:

    • Ergonomic mobile app
    • Better organization and management of the activity
    • Enhancement of tasks through the introduction of new technologies