Samsung Xcover 4S
British company specialized in hygiene services for companies and administrations.
800
Agents equipped
+60
Agencies in France
100%
of the follow-up of rounds
dematerialization
Terminal
Users
800 agents equipped
Sites
+60 agencies in France
Our biggest satisfaction
Rayonnance customer since 2017
Problematic
Solution
Benefits generated by the application
Problematic
Mission
Renewal of back office web application for real-time tour follow-up
Objectives
Improve the daily life of the agents by dematerializing their daily activities and by facilitating the realization of the rounds and their reliability.
Solution
Software solution
FEATURES :
- Choice between day tours, driver or agency
- Vehicle check
- Realization of several rounds in parallel
- Navigation assistance
- Customer identification with NFC proof of passage
- Management of services
- Claim taking
- Delivery scenario conditioned to the customer
- Management of the driver’s working days and breaks
- Interoperability with other applications within the Initial group
Technologies
- Development of the custom PDA application in .Net with Rayonnance components
- Installation of a middleware Harmonie of Rayonnance Technologies in the central office
- Implementation of the Initial IS connection
Hardware solution
Initial Rentokil is equipped with Samsung 4S
Benefits generated by the application
- Productivity gains
- Better management of the follow-up of the rounds
- Optimization of internal processes
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