Samsung Xcover5 smartphones and
PDA Zebra TC26
Clear Channel France is a subsidiary of Clear Channel Outdoor, a major global player in outdoor advertising with 1 million advertising devices in 44 countries across 5 continents. Present throughout France, Clear Channel France is a major player in the large-format segment and number one in advertising in shopping centers and hyper-center parking lots. The leader in the street furniture market in cities with fewer than 100,000 inhabitants, it is a key player in the largest French cities.
2000
Technicians
equipped
100%
Digitized work orders
100%
of piloting and tracking of interventions
Terminal
Users
2000 technicians
Sites
7 countries
(France, Belgium
Ireland, Spain, Sweden,
Norway, Australia)
9 agencies 2 technical sites per region
Our greatest satisfaction
Rayonnance customer since 2007
Problematic
Solution
Gains engendrés par l’application
Problematic
Missions Equipment by Rayonnance of 1 800 maintenance technicians in urban equipment
(public signage, green spaces, …) in 5 countries initially.
In France, 9 agencies with 2 technical sites per region with a mobile PDA application and a Back Office app for activity monitoring connected to the 3 national Information Systems.
A technician performs up to 200 OTs per day.
Objectives Tracking of field interventions and electronic intervention reports for real time management.
Solution
Software solution Functionalities of the PDA app
- Information, history on an equipment identified by barcode, manually, GPS
- Planning of work orders
- Management of a work order:
- Picture taking
- Recording of GPS coordinates
- Entering equipment information
- Hours and realization of the WO
- Viewing the history of interventions
- GPS navigation
Technologies - Development of the custom PDA app in .Net and use of Rayonnance components
- Implementation of the Harmonie Forms solution from Rayonnance
- Implementation of the Harmonie middleware
- Implementation of the SAP connection with the internal computer system
- Installation of the components
Hardware solution Clear channel chose Samsung XCover 5 smartphones and Zebra TC26 PDA
Gains engendrés par l’application
benefits generated by the app
- Multiple commercial and strategic objectives:
- Improvement of the reactivity of the information and thus of the quality for the advertisers
- Simplification of communication with field staff / communication tool to manage last minute changes more efficiently
- Improved responsiveness in the field for sign replacement, resulting in fewer credit notes for non-display
- Gain quicker visibility of field activity for improved business planning and required work
Operational objectives:
- Ergonomic mobile app
- Better organization and management of the activity
- Enhancement of tasks through the introduction of new technologies
