Samsung Xcover pro
Elco is a specialist in multi-technical maintenance in Luxembourg
Site in Luxembourg
Digitalization of maintenance follow-up
100 technicians equipped
1 site in Luxembourg
Rayonnance customer since 2015
Implementation of a mobile app on a smartphone with a web back office for management and activity monitoring.
Tracking of the realization of maintenance interventions.
- Real time information feedback, follow-up of technicians’ clocking in and out, journey etc…
- Management of the vehicles stock
- Send intervention reports to customers
- Planning of interventions
- Access to the intervention file (contract, history, equipment, technical file)
- Intervention report entry: time spent, positioned parts, photo, operations, travel expenses, status, signature)
- Collection from the customer
- Generation and emailing of the intervention report
- Management of particular operations: multi-technician, multi-equipment, on-call
- Daily clocking of the technician
- Management of vehicle parts inventory
- In 2021: Android port
- Microsoft Dot net Xamarin
- Implementation of the middleware platform HARMONIE on premis.
- Management of SAP and customer’s IS synchronization
Elco chose Samsung Xcover pro.
Benefits generated by the application
- Gains in productivity
- Automatic generation of visit reports
- Dematerialization of visit reports
- Dematerialization of time sheets