Elco

Management and activity monitoring application

Maintenance

samsung-galaxy-xcover-pro-1

Elco is a specialist in multi-technical maintenance in Luxembourg

100

Technicians equipped

1

Site in Luxembourg

100%

Digitalization of maintenance follow-up

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Terminal

Samsung Xcover pro

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Users

100 technicians equipped

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Sites

1 site in Luxembourg

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Our greatest satisfaction

Rayonnance customer since 2015

Problematic
Solution
Benefits generated by the application

Problematic

icon-mission Mission

Implementation of a mobile app on a smartphone with a web back office for management and activity monitoring.

Tracking of the realization of maintenance interventions.

icon-objectif Objectives
  • Real time information feedback, follow-up of technicians’ clocking in and out, journey etc…
  • Management of the vehicles stock
  • Send intervention reports to customers

Solution

icon-desc Software solution

FEATURES :

  • Planning of interventions
  • Access to the intervention file (contract, history, equipment, technical file)
  • Intervention report entry: time spent, positioned parts, photo, operations, travel expenses, status, signature)
  • Collection from the customer
  • Generation and emailing of the intervention report
  • Management of particular operations: multi-technician, multi-equipment, on-call
  • Daily clocking of the technician
  • Management of vehicle parts inventory
  • In 2021: Android port
icon-techno Technologies
  • Microsoft Dot net Xamarin
  • Implementation of the middleware platform HARMONIE on premis.
  • Management of SAP and customer’s IS synchronization
icon-mobile Hardware solution

Elco chose Samsung Xcover pro.

Benefits generated by the application

Benefits generated by the app
  • Gains in productivity
  • Automatic generation of visit reports
  • Dematerialization of visit reports
  • Dematerialization of time sheets