Our job
Digitalize processes to improve your customers’ shopping experience
and facilitate the work of your salespeople thanks to :
- Front and back office mobile applications adapted to your needs, developed from standard components proven by many customers
- Our omnichannel middleware that ensures the security and synchronization of your data as well as the optimization of your inventory thanks to our order orchestration engine and omnichannel flows (web to store and store to web)
- Connection to your information systems (POS, ERP, website, etc.) in order to provide your sales staff with unified information in real time on a single application
One user interface
Thanks to our omnichannel middleware, we aggregate in real time all the information needed by your store teams in a single mobile app. As a result, your salespeople benefit from a simple solution, operating in disconnected mode (without a network), thanks to which they can perform 100% of the tasks they need to accomplish. This single application is the key to a fair stock and a smooth journey, not only for the salesperson but also for the customer who can be provided with quick and reliable information, wherever the part he wants to buy is located and wherever he wants to be delivered.
Back Office Mobile Solutions
- Reception
- Movement
Re-labeling - General Inventory
- Rotating inventory
- Order Preparation
- Ship From Store
- …
Front Office Mobile solution
- Product catalog
- Range extension
Mobile collection - Clienteling
- Customer Care
- Express Click & Collect
- Classic Click & Collect
- E-reservation
- …
The benefits of our solution
In numbers
Our mission
Boost your omnichannel sales revenue, customer satisfaction
and the productivity of your teams by offering you
digital solutions in the DNA of your brand
- Offer the product wherever it is located
- Answer questions quickly
- Remove payment barriers
- Quickly understand the customer’s profile
- Personalize the customer relationship
- Make payment transparent
- Sell the product wherever it is
- Build the relationship even outside the store
- Simplify daily tasks
- Receive merchandise easily
- Reduce errors with automatic consistency checks
- Integrate pictures in case of anomaly
Harmonie, our technological base
Harmonie is the middleware platform common to all our applications. It connects to your information systems in order to aggregate all the necessary information to offer your mobile employees an integrated solution.